Legal · Terms of Service

Terms of Service

These terms cover your account, your family's documents, and what LegacySave will and will not do on your behalf. Plain English wherever the law lets us use it.

Effective 22 Jul 2026.  ·  Last updated 22 Jul 2026.

01 · Acceptance

What you're agreeing to

This is the agreement between you and LegacySave. It covers the LegacySave iPhone app and the website at legacysave.space. When you create an account, sign in, or upload a document, you accept these terms.

If any part of this doesn't sit right with you, don't sign up.

Setting up a vault that will hold other people's documents (your spouse, your children, your father whose passport already lives in a shared Google Drive folder)? You're telling us you have their permission. That permission is on you to get. Not on us to verify.

The Privacy Policy sits alongside these terms. Read that too.

02 · Eligibility

Who can sign up

The account holder has to be an adult. 18 or over in the UAE, or the age of legal majority where you live. A child's documents are welcome inside a family workspace, but the account itself belongs to the parent or the legal guardian.

One person, one account

You cannot share a login with your spouse or your mother. The right way to give a family member access is to invite them into your workspace so they get their own credentials. Your password is yours to keep private. Anything done under your account counts as done by you until you tell us it has been compromised.

03 · The service

What LegacySave is

LegacySave is a document vault for one family. iPhone-first for now. You scan a passport, an Emirates ID, a driving licence, or a certificate. Files are encrypted before they touch disk. OCR runs on servers we control at Hostinger. The app pulls the fields that matter and reminds you 90, 30, and 7 days before something expires.

LegacySave does not renew documents.

Nobody here queues at BLS Al Rigga for you. Nobody books your Emirates ID appointment at ICP Sharjah. The app does not touch your Salik, DEWA, Etisalat, or Ejari renewal. What it does do is hold your documents encrypted and tell you when expiry is coming. Reminders route to whichever family member you've marked responsible.

04 · Family workspace

Your family workspace

Your account starts as a workspace of one. Invite others in, or accept someone else's invitation. Documents inside the workspace are visible to everyone in it, subject to the roles you assign.

Invitations

Invitations go out by email or a share link (WhatsApp works). Anyone who accepts is inside the workspace and can see the documents in it. So invite only people you trust with sight of your passports and your Emirates IDs.

Responsible member

For each document, nominate a family member as the responsible person for renewal. They get the 90, 30, and 7-day reminders alongside whoever uploaded the document. That designation does not transfer the file and does not legally oblige anyone to act. It routes an email. Accuracy of the assignment is your job.

When someone leaves

Remove a member and they lose access on their next app open. Documents they uploaded stay in the workspace by default. Nothing is sent to the removed member. No goodbye email, no notice. Tell them yourself if you want them to know.

Leaving a workspace but keeping your own account runs the same rule in reverse. Files you uploaded stay behind unless you delete them first.

05 · What you can store

What you can and cannot store

The service exists to hold identity and family paperwork. Passports. Emirates IDs. UAE residence visas. Driving licences. Ejari and Mulkiya. Birth certificates and marriage certificates. School reports and degree scans. Insurance letters and the government correspondence a family usually keeps in one folder.

The service does not exist to hold:

  • Payment card numbers, banking credentials, or anything else inside PCI scope. Wrong tool for that.
  • Someone else's identity documents without their permission.
  • A forged, altered, or fraudulent government document.
  • Content that is unlawful to possess where you live
  • Malware, exploits, or anything designed to harm our systems or other people's accounts.
  • Child sexual abuse material, in any form.

If we become aware of content in your workspace that breaches these rules, we may remove it. Serious cases can mean the account is suspended or terminated without prior notice. Where competent authorities require it, we cooperate.

06 · Reminders

Reminders are a courtesy, not a guarantee

Read this section slowly. It matters more than most of what surrounds it.

LegacySave sends renewal reminders based on the expiry dates the app reads from your documents. Delivery is best-effort. Arrival is not guaranteed.

Reminders can miss. A provider might filter one to spam. Your phone might be off. The email address on file may have changed. The government deadline behind the reminder does not care. Miss the ICP grace window on an Emirates ID and the fine is AED 20 per day, capped at AED 1,000. Let an Indian passport slip under 6 months of validity and UAE immigration can deny re-entry. Those consequences sit with you.

Treat LegacySave as one layer of your reminder system. Not the only one.

Check the date on the document itself

Our OCR is careful. It isn't perfect. Handwritten dates, faded prints, torn corners, and odd layouts can all confuse it. Before you rely on a date the app shows, open the document and check. Wrong reading? Fix it in the app so future reminders line up. The accuracy of stored dates is your responsibility from the moment you tap Save.

07 · Ownership

Your documents stay yours

Uploading a passport scan or an Emirates ID photo transfers nothing. No ownership. No copyright. No licence beyond what is spelled out below. We do not sell your documents. We do not sell your data. We do not train AI models on your files. We do not share with advertisers or data brokers, except where a law we are subject to compels disclosure. The Privacy Policy has the detail.

The narrow licence we need

To render, encrypt, and back up your files, we need technical permission to touch them. You grant LegacySave a worldwide, non-exclusive, royalty-free licence to store, encrypt, back up, transmit, run OCR on, and display your uploaded content on your devices, strictly to provide this service to you and your family workspace. The licence lasts only while the content is in your account. It ends when you delete, subject to short backup and audit windows in the Privacy Policy.

Your files never appear in our marketing. Never in a demo. They live in your account and nowhere else.

08 · Fees

Fees

LegacySave may offer a free tier and one or more paid tiers. Prices and quotas are shown inside the app before you buy. Subscribe through the App Store and Apple handles billing and refunds under the App Store terms.

Downgrade or cancel and you keep whatever you've already uploaded. Features tied to your previous tier (extra family members, higher document counts) may go read-only until you upgrade again. We will not delete your documents because you moved to a free plan.

Prices can change for future billing cycles. Where a change hits your next renewal, we tell you first and give you the chance to cancel.

09 · Termination

Ending your account

You can leave any time. Open Settings, tap Account, tap Delete Account, confirm. That kicks off an irreversible deletion of your account, your documents, and the fields extracted from them. Encrypted files come out of Cloudflare R2 within a short window. Database records are purged shortly after, subject to the retention described in the Privacy Policy. You don't need to email us for this. The button inside the app is the correct route (Apple's App Store rules require it).

When we can end an account

LegacySave can end an account too, in a narrow set of cases. Serious breach of these terms. Prohibited content. Reasonable suspicion of fraud against us or another user. A court order we are required to honour. Where we terminate, we give you a fair opportunity to export or delete your content first, unless a law or a live safety concern forces us to move faster.

10 · Liability

Warranties and liability

LegacySave is provided on an "as is" and "as available" basis. To the fullest extent the law permits, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, free from errors, immune to security incidents, or reachable during a regional network outage. Strong measures against those risks are in place (described in the Privacy Policy). A warranty is a different thing from an effort.

To the maximum extent the law permits, LegacySave is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, government fines, visa consequences, or reputational harm arising from your use of the service, even where we were told the damage was possible. Our total liability to you for any claim arising from these terms or the service is capped at the greater of (a) what you paid us in the 12 months before the claim arose, or (b) AED 373.

Plain version

We build this carefully. If a reminder fails, a scan comes back unreadable, an outage costs you a Saturday, or a bug corrupts a record, our financial exposure to you is capped at that number. Nothing here strips out a consumer right that local law will not let us strip out. Nothing removes liability for death or personal injury caused by our negligence, for fraud, or for anything else the law flatly forbids us to exclude.

11 · Governing law

Governing law and where disputes go

These terms apply worldwide. Where you sue, and under whose law, depends on where you live.

  • UAE residents: governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Disputes go to the Dubai courts.
  • India residents: governed by Indian law. Disputes go to the courts of the city where our Indian correspondence address is registered, subject to the Information Technology Act, 2000.
  • Everywhere else: UAE law as applied in Dubai governs, without prejudice to any local consumer protection right that cannot be contracted out of

Before you sue, email support@legacysave.space. Most disputes get sorted over email.

12 · Changes

Changes to these terms

These terms get revised when the app changes, when the law changes, or when a paragraph reads worse than it should. A material change gets flagged inside the app or by email before it takes effect. The "Effective" date at the top of this page gets updated. Keep using LegacySave after a change and you accept the update. Don't accept it? Delete the account (route spelled out in Section IX).

Non-material edits (a typo, clearer phrasing that doesn't shift meaning, an internal link renamed) take effect when we publish them. We won't always email about those.

Contact

How to reach us

Questions about these terms go to support@legacysave.space. We aim to reply inside 48 hours. Product help lives on the Support page. Data handling lives in the Privacy Policy.

Signed off in Dubai, 22 Jul 2026.