Terms of Service

Last updated: 21 June 2026

These Terms of Service ("Terms") govern your access to and use of the LegacySave mobile application and related services (together, the "Service"). The Service is operated by Macklin Dias, an independent developer based in Dubai, United Arab Emirates ("LegacySave", "we", "us", or "our"), with registered address at Dubai, United Arab Emirates.

Please read these Terms carefully. They form a binding legal agreement between you and us. If you do not agree, do not use the Service.

1. Acceptance of Terms

By creating an account, downloading, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference.

These Terms govern your general use of the Service. They do not, by themselves, constitute your consent to the cross-border transfer of your personal data. Because the documents you upload include sensitive identity data, your consent to transfer that data outside the United Arab Emirates is obtained separately and specifically through a dedicated, in-app consent step at sign-up and/or upload, and is recorded so that it can be evidenced. Accepting these Terms is not that consent, and using the Service is not treated as that consent (see Section 12).

If you are using the Service on behalf of a family or household, you confirm that you have the authority to accept these Terms for that use.

2. Eligibility and Availability

To use the Service, you must:

• Be at least 18 years of age and have the legal capacity to enter into a binding contract under UAE law; and
• Provide accurate, current, and complete information when you register.

Intended users and availability. The Service is designed and operated primarily for residents of the United Arab Emirates and is offered from the UAE. We make no representation that the Service, or the documents and features it provides, is appropriate or available for use in any other jurisdiction. If you access the Service from outside the UAE, you do so on your own initiative and are responsible for compliance with local laws, including any local restrictions on the export, import, or processing of identity documents.

The Service is not directed at, or intended for, children under 18. We do not knowingly create accounts for minors. If you choose to store documents relating to a minor (for example, a child's passport), you do so as the responsible adult account holder and you confirm you are lawfully authorised to store and process those documents on the minor's behalf.

3. Description of the Service

LegacySave is a family document vault that helps you securely store and organise identity and legal documents, such as passports, Emirates IDs, driving licences, and certificates. The Service includes:

• Encrypted storage of the documents (images and PDFs) you upload, encrypted at rest and protected in transit;
• Automated text extraction (OCR) that reads uploaded documents to extract fields such as document numbers, names, issue and expiry dates, issuing authority, and country;
• Expiry tracking and renewal reminders based on the extracted or entered expiry dates;
• Family sharing, allowing you to add family members and share access to documents within your family group; and
• Account management features.

We may add, change, or remove features over time. We aim to describe the Service accurately and will not make misleading claims about what it does. However, automated extraction (OCR) is not perfect and you remain responsible for checking and correcting extracted information (see Sections 8 and 10).

4. Account Registration and Security

When you create an account, you are responsible for:

• Keeping your account credentials (email and password) confidential and secure;
• All activity that occurs under your account;
• Enabling and using available device-level protections, such as the optional Face ID / biometric app-lock, which is handled entirely on your device by iOS (we never receive your biometric data); and
• Notifying us promptly at macklin.dias@gmail.com if you suspect any unauthorised access to or use of your account.

You agree to provide accurate information and to keep it up to date. We are not liable for any loss arising from your failure to keep your credentials secure.

5. Acceptable Use

This section is important. The Service is designed for you to store your own documents and the documents of family members you are lawfully authorised to manage.

You may only upload, store, or process documents that you own or that you are legally authorised to store and process. By uploading any document, you confirm that you have the legal right and authority to do so.

Sensitive personal data of others. Passport photographs, identity-card images, photographs of individuals, dates of birth, and similar information are sensitive personal data (and may be biometric-adjacent) under UAE data-protection law. Uploading, storing, sharing, or otherwise processing another person's sensitive personal data without that person's explicit, documented, and freely given consent is itself a breach of Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), including Article 5, and not merely a cybercrime matter. By uploading or sharing any document that relates to another identifiable adult, you represent and warrant that you have obtained that person's explicit, informed, documented consent (or otherwise hold a valid legal basis) for you and for us to store, process by OCR, and — where you choose to share — disclose that person's data through the Service.

You must not:

• Upload, store, or process another person's identity or legal documents, or sensitive personal data, without their explicit documented consent or another valid legal right to do so;
• Upload forged, falsified, fraudulently obtained, or otherwise unlawful documents;
• Use the Service to impersonate any person or to commit fraud, identity theft, or any other unlawful act;
• Use the Service in any way that breaches the laws of the United Arab Emirates, including the PDPL (Federal Decree-Law No. 45 of 2021), which governs the lawful processing of personal data, and Federal Decree-Law No. 34 of 2021 on Countering Rumours and Cybercrimes, which criminalises the unlawful processing of other people's personal data, and the forgery, misuse, or impersonation involving electronic documents;
• Attempt to gain unauthorised access to the Service, other accounts, or our systems, or interfere with or disrupt the Service; or
• Reverse engineer, decompile, scrape, or attempt to extract the source code of the app, except to the extent permitted by law.

We reserve the right to investigate suspected breaches of this section, to suspend or terminate accounts involved, and to report unlawful activity to the relevant UAE authorities.

6. User Content, Ownership, and Licence

You retain all ownership of the documents, images, and information you upload ("Your Content"). We do not claim ownership of Your Content.

To operate the Service for you, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, encrypt, process (including OCR extraction), transmit, and display Your Content solely for the purpose of providing the Service to you and the family members you authorise. This licence exists only to make the Service work; it does not give us any right to use Your Content for other purposes, and it ends when you delete Your Content or close your account, subject to the retention described below.

Retention. When you delete a document or your account, we begin deleting Your Content from active systems. As described in our Privacy Policy, residual copies may persist for a limited period in encrypted backups and in technical/server logs, which are overwritten or expire on a rolling cycle, and we may retain limited data for longer where we are required to do so by law or to comply with a legal hold or other legal obligation. Such retention may delay the point at which deletion is fully complete. This licence mirrors, and is limited by, our Privacy Policy. We will not use Your Content beyond what is necessary to provide the Service or to meet those legal obligations.

7. Family Sharing

The Service lets you add family members and share access to documents within your family group. When you invite a family member, you provide us with that person's email address, which we use (through our email provider) to send the invitation and related Service communications. You understand and agree that:

• When you share a document, the family members you authorise will be able to view and access that document;
• You are responsible for choosing who you share with and for the consequences of that sharing;
• You must only share documents you are authorised to share; and
• Where the family member is an adult, you represent and warrant that you have obtained their consent to your providing their email address to us, to your adding their documents and personal data to the Service, and to the sharing you carry out — consistent with your obligations in Section 5.

If you remove a family member or revoke sharing, their future access is removed, but you understand that anything they have already viewed cannot be "un-seen".

8. Automated Processing (OCR)

Uploaded documents are processed by automated optical character recognition (OCR) and related extraction technology, run on our own self-hosted servers, to extract document fields. This processing is automated and may produce errors, omissions, or incorrect values.

You are responsible for reviewing the extracted fields and correcting any inaccuracies, particularly expiry dates used for reminders.

Your rights, and a practical limitation. Under Article 18 of the PDPL you have the right to object to, and not to be subject to, decisions based solely on automated processing where they produce legal or similarly significant effects, and you have the broader automated-processing rights described in our Privacy Policy. Please note, however, that automated OCR is a core, essential function of the Service — it is how documents are read, fields are extracted, and expiry reminders are generated. If you object to or opt out of this automated processing, we may be unable to provide the Service, or significant parts of it, to you. Where you prefer, you can enter or correct document fields manually rather than relying on the extracted values.

9. Subscriptions, Billing, Renewals, and Refunds

The Service currently offers a Free tier and a paid Pro tier. The Pro tier unlocks higher limits on features such as the number of family members, the number of documents, and renewal-reminder/alert intervals (it is not sold as a fixed amount of storage volume). The current limits for each tier are shown in the app.

When a live paid billing path is enabled, the following apply.

Pricing, currency, and VAT. The price, billing cycle, and inclusions for each paid tier will be shown clearly in the app before you purchase. Prices will be displayed in the currency stated at the point of purchase. Where the Service is sold to you by us as the UAE operator, prices will be shown in UAE Dirhams (AED) and stated as inclusive of Value Added Tax (VAT) where applicable, in line with UAE law; where a price is displayed in another currency (for example, US Dollars), that currency and any applicable taxes will be clearly indicated at the point of purchase. We will ensure the displayed currency and VAT treatment are accurate and not misleading.

Payment through the Apple App Store. Where you purchase a Subscription through the Apple App Store, payment is processed by Apple under your Apple ID, Apple's terms apply to that transaction, and the Subscription is auto-renewing in accordance with Apple's then-current rules: it renews for a further period at the then-current price unless you turn off auto-renewal at least 24 hours before the end of the current period, and the renewal charge is taken through your App Store account. You can view, manage, and cancel such Subscriptions, and turn off auto-renewal, in your App Store account settings; any "restore purchases" function applies only to genuine purchases actually made through the App Store. For App Store purchases, refunds are handled by Apple under Apple's refund policy, and you should request them directly from Apple.

Purchases not made through Apple. Where you purchase a Subscription directly from us (for example, through any future web or direct billing path) rather than through the Apple App Store, we are the seller, prices will be in AED inclusive of VAT where applicable, and the following UAE consumer rights apply directly to that purchase:

• You may cancel a Subscription at any time; cancellation stops future renewals but does not by itself refund the current period unless a refund is required by law.
• You have the cancellation, refund, and clear-information rights granted to consumers under Federal Law No. 15 of 2020 on Consumer Protection and its Implementing Regulation (Cabinet Resolution No. 12 of 2021), together with the distance-selling / e-commerce protections under Cabinet Resolution No. 66 of 2023, including any applicable cooling-off / withdrawal period for distance contracts to the extent the law provides one for digital services.
• To exercise these rights, or to request a refund or cancellation for a non-Apple purchase, contact us at macklin.dias@gmail.com.

Free trials. If a free trial is offered, the terms of the trial (including its length and what happens at the end) will be shown before you start it, and any unused portion of a free trial is forfeited when you purchase a Subscription, where applicable.

Non-waivable rights. Nothing in this section removes any non-waivable rights you have under Federal Law No. 15 of 2020 on Consumer Protection, its Implementing Regulation, or Cabinet Resolution No. 66 of 2023.

10. Service Availability, Security, and "As Is"

We aim to keep the Service available and to use reasonable efforts to maintain it, but we do not guarantee that the Service will be uninterrupted, error-free, or always available.

Security and breach notification. We apply technical and organisational security measures, including encryption of documents at rest and protection in transit, as described in our Privacy Policy. No system is completely secure, however. In the event of a personal-data breach affecting your data, we will assess and, where required, notify the UAE Data Office and/or affected users in accordance with our legal obligations, including Article 9 of the PDPL and its implementing regulations. Full details of how we handle security and breaches are set out in the Privacy Policy.

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms, whether express or implied.

Important — keep your originals. The Service is a convenience tool. It is not a substitute for keeping your original physical documents and official records, and it is not an official or government record. While we apply strong security measures, no system is completely immune to data loss. You should keep your own originals and backups and not rely on the Service as your only copy.

11. Disclaimers and Limitation of Liability

To the maximum extent permitted by UAE law:

• We are not liable for any indirect, incidental, special, consequential, or punitive losses, or for any loss of data, profits, or goodwill, arising out of or relating to your use of (or inability to use) the Service;
• Our total aggregate liability to you for all claims relating to the Service is limited to the total fees you paid to us (excluding amounts paid to Apple) in the 12 months immediately before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under UAE law, including liability for fraud, gross negligence, or wilful misconduct, or any non-waivable rights you have as a consumer under UAE consumer protection law.

12. Privacy, Data Protection, and Cross-Border Processing

Your privacy matters to us. Our Privacy Policy explains in detail what personal data we collect, why, the legal basis for processing, your rights, and how we protect your data. It is incorporated into these Terms by reference.

Use of overseas service providers. We rely on trusted third-party infrastructure and service providers that store and process data outside the United Arab Emirates. Our object storage provider operates global infrastructure, which means your encrypted documents may be stored in, or served from, data-centre locations in various countries, and our server/processing providers are located in jurisdictions that currently include, by way of example, the United States and Europe, and may change over time. As a result, the precise destination countries are not limited to a fixed list and may include any country in which these providers operate.

No adequacy decision; differing standards. You should be aware that the UAE has not issued a published adequacy decision recognising these destination countries as providing an equivalent level of data protection, and that the data-protection laws and standards in those countries may differ from, and may be lower than, those in the UAE. This means your data may be subject to different legal regimes, including potential access by foreign authorities under local law.

Legal basis — separate explicit consent plus safeguards. Because the data transferred includes sensitive identity documents, we do not rely on your acceptance of these Terms, or on your mere use of the Service, as the basis for transferring it abroad. Instead:

• We obtain your separate, specific, informed, and provable explicit consent to the international transfer through a dedicated in-app consent step at sign-up and/or upload (this is the consent contemplated by Article 23 of the PDPL for transfers in the absence of an adequacy decision); and
• We put in place appropriate contractual safeguards (such as data-processing agreements and/or standard contractual clauses) with each overseas processor, and we encrypt documents at rest and in transit.

You may withdraw your transfer consent as described in the Privacy Policy; because overseas storage and processing are integral to how the Service operates, withdrawing it may mean we can no longer provide the Service, or parts of it, to you. Full details, and how to exercise your rights, are in the Privacy Policy.

13. Suspension and Termination

By you. You may stop using the Service at any time. You can request deletion of your account and the erasure of your personal data, in exercise of your rights under Article 15 of the PDPL, using the in-app account-deletion option (in the Profile tab) or by contacting us at macklin.dias@gmail.com; we will action verified deletion requests in accordance with applicable law. When you delete your account, we delete your encrypted documents from storage (including the underlying stored objects) and your records from our active database, subject to the limited backup, log, and legal-hold retention described in Section 6 and in the Privacy Policy, which may delay the point at which deletion is fully complete. If you have a paid Subscription that is being charged through your App Store account, you should also cancel it through your App Store account, as deleting the app or your account alone does not cancel App Store billing.

By us. We may suspend or terminate your access to the Service, in whole or in part, if:

• You breach these Terms, in particular the Acceptable Use section (Section 5);
• We are required to do so by law or by a competent authority; or
• We reasonably believe your use poses a security, legal, or fraud risk.

Where reasonable and lawful, we will give you notice. For serious breaches (such as uploading unlawful documents), we may suspend or terminate immediately.

Effect of termination. On termination, your right to use the Service ends. Subject to our legal obligations and the retention described in Section 6, your data is deleted as described in the Privacy Policy. Any fees already paid are non-refundable except as required by law or, for App Store purchases, under Apple's policy. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnity, and governing law) will continue to apply.

14. Intellectual Property

The Service — including the app, its software, design, trademarks, logos, and content we provide (but excluding Your Content) — is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the app for its intended purpose, subject to these Terms. You may not copy, modify, distribute, sell, or create derivative works from the Service except as permitted by law.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and reasonable expenses (including legal fees) arising out of or relating to:

• Your misuse of the Service;
• Your upload or processing of documents you were not authorised to store or process;
• Your upload, storage, or sharing of another person's personal or sensitive data without having obtained that person's consent or another valid legal basis, in breach of the representations you make in Sections 5 and 7;
• Your breach of these Terms or of any applicable law (including the PDPL and UAE laws on the misuse of others' personal data and documents); or
• Your infringement of any third party's rights.

16. Electronic Contracting

You agree that accepting these Terms electronically (for example, by tapping to accept or by using the Service) creates a valid and binding agreement. You agree that electronic records, acceptances, and signatures are valid, enforceable, and admissible under Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services, and you waive any objection to the enforceability of this agreement based solely on its electronic form.

17. Changes to the Service and to These Terms

We may update the Service and these Terms from time to time. When we make changes, we will update the "Last updated" date above and, where the changes are material, we will give you reasonable advance notice (for example, in the app or by email).

Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, you should stop using the Service and may delete your account. Changes to these Terms do not alter or refresh your separate cross-border transfer consent (Section 12); where transfer arrangements change materially, we will seek fresh consent where the law requires it.

18. Governing Law

These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by the federal laws of the United Arab Emirates (including the PDPL and UAE consumer-protection law), as applied in the Emirate of Dubai. LegacySave is operated by an independent developer based in Dubai and is not established in a financial free zone (such as the DIFC or ADGM); accordingly UAE federal and onshore (mainland) law applies, as applied in the Emirate of Dubai.

19. Dispute Resolution, Competent Courts, and Complaints

If a dispute arises, we encourage you to contact us first at macklin.dias@gmail.com so we can try to resolve it amicably. We will make reasonable efforts to resolve disputes informally before any formal proceedings.

If a dispute cannot be resolved amicably, it will be subject to the exclusive jurisdiction of the Courts of Dubai, United Arab Emirates, save where mandatory UAE law gives a consumer the right to bring proceedings elsewhere.

Your right to complain. Nothing in this section removes any statutory rights you have that cannot be contracted away, including:

• your right, as a consumer, to bring a complaint before the competent UAE consumer-protection authority (for example, the Ministry of Economy's consumer-protection function or the relevant Emirate-level authority) under Federal Law No. 15 of 2020; and
• your right, as a data subject, to lodge a complaint with the UAE Data Office established under Federal Decree-Law No. 44 of 2021, in relation to our processing of your personal data.

20. Language

These Terms may be provided to you in English and in Arabic. The English version is provided for convenience. Where these Terms are relied upon in any proceedings before the UAE courts, an Arabic translation may be required, and in the event of any conflict or inconsistency between the English and Arabic versions, the Arabic version shall prevail to the extent required by UAE law and court procedure.

21. Force Majeure

We are not responsible for any failure or delay in performing our obligations under these Terms caused by events beyond our reasonable control, including acts of God, natural disasters, war, civil unrest, government action, power or internet failures, or failures of third-party providers or telecommunications networks.

22. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability. If any provision is found to be invalid or unenforceable, the remaining provisions continue in full effect.
• No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment. You may not assign these Terms without our consent. We may assign them to a successor or affiliate, for example in connection with a business transfer.

23. Contact and Data Protection Officer

For support, questions about these Terms, or legal notices, contact us at:

• Macklin Dias
• Registered address: Dubai, United Arab Emirates
• Email: macklin.dias@gmail.com

Data Protection Officer. Given that the Service involves large-scale processing of sensitive personal data together with automated processing of identity documents, the appointment of a Data Protection Officer (DPO) is required under Article 10 of the PDPL, and we have appointed the DPO below. Our Data Protection Officer can be contacted at Macklin Dias (macklin.dias@gmail.com). The same DPO and privacy-contact details appear in, and are consistent with, our Privacy Policy. For privacy-specific requests (including access, correction, deletion, objection to automated processing, and withdrawal of cross-border transfer consent), please use the contact details above or those set out in the Privacy Policy.